Tips to make your Customers Happy
1. Put together reasonably best
food and services to begin with
You actually don’t need an
insanely great product; you’re our product just needs to be reliably good
enough for your customers. Customers always prefer quality services. Don’t try
to sell best services try to provide best services for customers as well as
your satisfaction. If the customer is happy with your service you will always
be their first priority when choosing for best hotel in Gomti Nagar. Be reliable and familiar, in
an environment that you enjoy.”
Be very clear about your services
and your value proposition. Know the service or quality that what makes you
different from your competitors. Know why your customers want to visit
your hotel again and again. When you make everything clear to yourself, and to
your customers, then your customers will find it easier to enjoy their
experience around your business and product. Improve your services as per the
need of time.
2. Provide a pleasant
ambience for your customers
Try to provide your customer a
peaceful environment which just goes to show that ambience and atmosphere of
your hotel. It can make a big difference when it comes to how your customers
feel about your store. It doesn’t mean that you need to pull out all the stops
– you just need to make your customers feel welcoming and ‘positive’ for your
customers.
3. Quality service from your
staff
This feature is one of the harder
and important parts for making your customer happy. First, you want to
make sure that you hire staff that has the right sort of personality and
mindset. Then you need to make sure that you treat your management staff really
well, so that they feel good about coming to work and feel good about giving
your customers a great experience.
Always provide some freedom to
your employees so that they can make decisions that will delight customers. Few
things are very frustrating for a customer just like having to deal with
unreasonably complicated return policies, and so on.
4. Provide a loyalty program
Try to provide a loyalty program
to your customers. Loyalty programs mostly focus or influence on brand
satisfaction than price or perception of value. It’s sometimes observed that the
loyalty programs are not nearly as profitable as retailers would prefer. But as
per our experience as a best banquet in Gomti Nagar, the main reason that
retailers provide loyalty programs because their customers ask for it. Customers
have grown to expect to be rewarded for their loyalty, and retailers want
to do whatever it takes to make their customers happy.
5. Deliver unexpected rewards
This one is a funny one. As
per studies if is said that the people respond disproportionately well to the unexpected
rewards. But don’t be a massive hotel chain or follow them in order
to surprise your customers with something a little extra. If you
notice that your potential customers are looking a little down or frazzled,
give them something ‘on the house’. It
is not necessary that every every single customer will appreciate
it, but some of them definitely will – and they’ll be talking about it
with their friends.
6. Respond well to negative
feedback
Sometimes customers get
disappointed by your service or the food you provide as put a bad review about
your hotel even after your good intentions and best efforts. You are going to
upset your customer, despite your good intentions and best efforts. This is
unavoidable. How you respond to customer’s reaction, however, makes all
the difference. Some business owner’s reply mean or catty to unhappy customers
which make a really bad image about their brand and services. Definitely avoid
doing this.
Conclusion
Happy customers are root to any
business. Business owners will find it personally fulfilling to get a positive
feedback from all their happy customers. Happy customers are great for business
as they are much likelier to refer your hotel to their friends, and referred
customers are known to spend more and be more loyal towards you and your
services. To stand a best Hotel in Lucknow always make your customers happy and satisfied.
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