Enjoy Holidays with private dining and events at
Hotel Ranbir
As per our experience the November and
December are the most lucrative months for restaurants. The demand for booking outside
catering and private dining during these months is consistently high. It is not
just about corporate parties anymore. People usually prefer to hire a best hotel in Lucknow or restaurant to cater when they host events in their homes. All
these parties and events bring great revenue to us along with a priceless
marketing opportunity. It’s also gives a chance to show off your food to an
entirely different group of people, many of whom may not have otherwise heard
about your restaurant. Catering in November and December deepens the connection
and loyalty with customers as these are one of the most important times of
the year.
Many hotels and restaurants face problem in organizing
and handling so many events in restaurant’s private dining spaces and parties
as it is one of the major challenge for them. From menu preparation to day-of
logistics, events require attention to look into every step of the process. Sometimes
we also face a difficulty of hiring extra employees specially when there
is ongoing labour shortage. Along with this don’t forget the city traffic, which
can be heavier during this. Purchasing becomes difficult because of increasing
food prices and supply chain disruptions.
For sure, it’s tricky to manage so many things
at a time, but doing it well can really pay off. To manage all these things
smoothly there are many strategies you can follow to capitalize on the busy
season. Know the best tips for success in brief:
1. Prepare a calendar of your commitments
During the holidays there will a time when
everyone wants to book the same time slot. So to manage your bookings prepare
an event calendar. Preparing a calendar for your commitments will prevent from overextending
your team as it will keep track of all dates and details, and keep you up to date.
2. Get more private dining leads
Offer private dining to make your restaurant
visible and letting people know you offer On Open Table’s Private dining
marketplace, people interested in throwing their holiday event will better
discover your restaurant. Add photos of your private dining spaces and detailed
descriptions on Google My Business or on your website to help people see if
your restaurant is a match for their event. Interested guests can contact you
for more info directly.
3. Build a team you can trust
Executing private events become easy when
you’re working with a team of people you can trust. They will help you make
your job done easily without any complications. Cross-training in advance can
be a key to success. Build a strong team of people whom you trust and execute
your tasks.
4. Over-communicate with guests
Try to maintain a communication link with your
customers from start to finish. It will help to organize a successful event. Begin
with a prompt response to their initial inquiry; understand exactly what they
are looking for. Try to be very active and punctual about following up on customers’
requests as quickly as possible.
5. Guide guests in their decisions
Offer your expertise and suggest some ideas
to your customers to make their event more amazing and memorable. Many of them
come to a planning meeting knowing exactly what they want their menu and event to
be like, but some are still confused. So help them by giving best suggestions
as per their requirements. Share your knowledge and experiences without any hesitations
to guide guests to their best possible experience. Tell them what problems you seen
in the past that customers face and the lessons you’ve learned from it.
6. Make a detailed time schedule for every event
If I tell you about successful parties,
timing is everything. Take your time and write a detailed information hour-by-hour
schedule for the 48 hours before an event. Plan what time food needs to be
prepped, to go into the oven, or get chilled in the freezer. Making a good
timeline also requires good strategy; like, if you only have two ovens, figure
out what absolutely needs to go in the oven first, and what can be done at the
last minute.
7. Maintain your high standard of service
To maintain high standard of services make a
team leader who lead a team to work in private parties and outside events. If
it is impossible to make some veteran team members as a part of your private
events staff, you can still pass along valuable knowledge that will make them
feel comfortable during an event. And if you do not hold standard service to
the high standard that your restaurant is known for, than people will notice.
When you keep above best practices in mind,
then the event season can expose your business to a new audience, make your
regulars bigger fans, earn more profit and boost revenue at the end of the
year.
For more contact us at:- 0522-2987777, 8429521002
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