Know more about your guests and serve best of your hotel
Hello everyone, the best hotel in Gomti Nagar shares a blog on how you can know about your guest likes and dislikes in most effective way. One of the best and effective methods is to check your guests’ preferences in your guestbook can yield insights on how to make them happy. By offering what they really need can bring them back again and again. Little things can mean a lot to make people happy. It is the best way to build your brand loyalty.
If walk-in guest come to your hotel and stay that doesn’t mean their likes and dislikes necessarily captured. But when the same customers use digital platform for ordering, it automatically creates a new guest profile or attaches to their old profile if exists. If a guest arrives on your digital ordering platform it ask guests to enter their phone number or email address ensuring that he’ll be connected with the profile who already has a guest profile.
You can also ask for a review from your customers. Hotel supportive staff can review what they’ve ordered in the past. This enhances the customers experience as servers can make better recommendations or know exactly what they have to send out to delight them. At the same time, it helps hotel manager to understand better about their guest spending and ordering. And this will also help to increase business revenue. This information can help you stay connected and get feedback from guests after their visit as well. You can use the collected information to send more personalized marketing emails and offers. Sending them emails relevant to their interests helps to keep them coming back. Online ordering provides valuable data that can help best hotel in Gomti nagar to understand trends as they emerge and spot areas for improvement before problems develop.
That's all...thank you for reading this blog. Hope you liked it. We are the best hotel in Lucknow. Give us a chance to serve you our best services. For more contact us at:- 0522-2987777, 8429521002
Your can also Visit:
Comments
Post a Comment