Powerful tips that makes our customers happy

 

Learn how to make Customers Happy

When we as a best hotel in Gomti Nagar talk to our staff, we find that all of them are in their line of work for more than just financial reasons. Several of them even quit high-paying jobs just to do what they’re doing and provide best services as they can. Management employees in the best hotel in Lucknow want to make a difference to the lives of their customers, however small. 

So let’s spend a few minutes to think about how you could be more rigorous about making your customers more happy and satisfied. Let’s know what do one need to do to make customers happy:-

1. Quality service from your staff

This feature is one of the harder and important parts for making your customer happy. First, you want to make sure that you hire staff that has the right sort of personality and mindset. Then you need to make sure that you treat your management staff really well, so that they feel good about coming to work and feel good about giving your customers a great experience.

Always provide some freedom to your employees so that they can make decisions that will delight customers. Few things are very frustrating for a customer just like having to deal with unreasonably complicated return policies, and so on.

2. Provide a pleasant ambience for your customers

Try to provide your customer a peaceful environment which just goes to show that ambience and atmosphere of your hotel. It can make a big difference when it comes to how your customers feel about your store. It doesn’t mean that you need to pull out all the stops – you just need to make your customers feel welcoming and ‘positive’ for your customers.

3. Deliver unexpected rewards

This one is a funny one. As per studies if is said that the people respond disproportionately well to the unexpected rewards. But don’t be a massive hotel chain or follow them in order to surprise your customers with something a little extra. If you notice that your potential customers are looking a little down or frazzled, give them something ‘on the house’. It  is not necessary that every every single customer will appreciate it, but some of them definitely will – and they’ll be talking about it with their friends.

4. Provide a loyalty program

Try to provide a loyalty program to your customers. Loyalty programs mostly focus or influence on brand satisfaction than price or perception of value. It’s sometimes observed that the loyalty programs are not nearly as profitable as retailers would prefer. But as per our experience as a best banquet in Gomti Nagar, the main reason that retailers provide loyalty programs because their customers ask for it. Customers have grown to expect to be rewarded for their loyalty, and retailers want to do whatever it takes to make their customers happy.

Conclusion

Happy customers are root to any business. Business owners will find it personally fulfilling to get a positive feedback from all their happy customers. Happy customers are great for business as they are much likelier to refer your hotel to their friends, and referred customers are known to spend more and be more loyal towards you and your services. To stand a best Hotel in Lucknow always make your customers happy and satisfied.