Most of us have been to different types of hotels and resorts but you know what are the most important parts of a hotel, if no then we will share you them most important parts of a hotel.
Being an outsider when you have first look at a hotel, the operation appears to be quite easy and simple, selling of rooms and food and beverage services and other services. But, actually, reality behind the curtails is something differenr as the hotel is a highly complex operation where several departments function, coordinate and interact for a smooth day to day operations in order to complete their targets, to serve their customers and also to make the process flow easy in back end in best hotel in gomti nagar
In order to run the Hotel as a functional unit, there are several departments in a hotel which work and coordinate together and the major departments of the hotel are:
- Front Office Department
- Housekeeping Department
- Food and Beverage Service Department
- Kitchen or Food Production Department
- Engineering and Maintenance Department
- Accounts and Credits Department
- Security Department
- Human Resources (HR) Department
- Sales and Marketing Department
- Purchase Department
- Information Technology (IT)
The front-office staff welcome the guests, carry their luggage, help them register, give them their room keys and mail, answer questions about the activities in the hotel and surrounding area, and finally check them out. In fact, the only direct contact most guests have with hotel employees, other than in the restaurants, is with members of the front-office staff.
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The housekeeping department is responsible for the cleanliness, maintenance, and aesthetic upkeep of rooms, public areas, back areas, and surroundings in a hotel and for the immaculate care and upkeep of all guest rooms and public spaces at all times.
There is security department to maintain security in the hotel, no expternal threats can harm or disrupt the hotel property and other belongings of guests best banquet in gomti nagar
This department looks after the service of food and drinks to guests. The Food which is made in the Kitchen and Drinks prepared in the Bar to the Customers (Guest) at the Food & Beverage premises.
IT or Information technology is the important part of hotel which deals with website, software and other IT security related work, online booking engine and other important tasks.
In same way accounts, purchase and HR department have also their roles and responsibilities to make process streamlined.
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