Give holidays to support your employee's mental health
For
some people, it’s the most wonderful time of the year. But for hospitality
workers, the season is more of a grind than a party. Restaurant work can mean
long hours and high stress at all times of year. During the holidays, the
pressure increases.
In
a survey it was noticed that mental health seems to affect a larger proportion
of people who work in restaurants than the rest of the population. Fortunately,
there are things a restaurant owner or manager can do to help support people
through this potential challenging time. A small thing can help more than you
think. Here are some steps you can take to support your team’s mental health
during the holidays this year.
1.
Be as
flexible as you can with time off
With the ongoing labour shortage, it can be hard to accommodate
time off requests, especially around the holidays. “Ask yourself, ‘How can I
design my hours?’ Some places have decided to close two days a week and have
the core teamwork the five days, so people don’t burn out”. Restaurants are
often surprised they can do this without losing revenue.
2.
Give the
team some control over the holidays they work
Letting people choose which holiday they want to work gives them a
sense of control over the situation. Depending on your needs, you may ask
people to choose whether they want to work Thanksgiving, Christmas Eve, or New
Year’s Eve. If your team is very limited, you may need to ask them to work two.
If someone wants to work every holiday, you should ask them why.
It could be that they don’t celebrate certain holidays or that they are really
motivated to make extra money. “But it could also be that they’re lonely and
isolated, and that’s something that as a manager, you should probably know”.
3.
Don’t forget
staff meal
Now is not the time to skimp on pre-shift meal. The team is
working longer and harder, and you want them to be fuelled up. You can make it
fun and special by arranging a family meal swap with a neighbouring restaurant.
People get bored eating the same food.
An obvious but overlooked part of keeping the team energized is
water. People get so busy this time of year; they have to be reminded to
hydrate. A case of flavoured seltzer might be a good way to encourage people to
drink up.
Mental
health is an important issue for the restaurant community 365 days a year, but
the holidays can be an impactful time to start giving it the attention it
deserves.
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