Make your Customers Happy and stay for Lifetime!
Are you providing best services to your customers? Are they happy with your services? Today we will discuss about how to make your customers happy. Hello friends, Welcome to our new blog posts. Let’s spend a few minutes to think about how you can make your customers happy and stay lifetime with you.
Now what do you need to do to make your
customers happy? Let’s know in
1. Provide Quality service
Providing quality service is one of the important and harder parts. For
this you need to hire qualified staff that has the right sort of the problems.
Then make sure that you treat your customer really well,
so that they feel good about coming to work and feel good about giving your
customers a great experience. Give your employees some autonomy to make decisions in the benefit of customers.
2. Put reasonably good product to begin with
While it would be good to have, you don’t actually need an insanely best dishes and quality. “It’s not rocket science,
anybody can do it.” Your dishes just need to be reliably good enough for your
customers that they visit again for your service. Be very,
very clear about your value proposition, about what makes you different
from your competitors and about why your customers want to buy from you.
When you make that clear to yourself, and to your customers, then your
customers will find it easier to enjoy their experience around your business
and product.
3. Have a pleasant ambience for your customers to enjoy
The ambience and atmosphere can make a big difference when it
comes to how your customers feel about your hotel as best place. You don’t
necessarily need to pull out all the stops – you just need to make it feel
welcoming and ‘positive’ for your customers. If the find your place full of
positivity they’ll like to visit your hotel many times.
4. Offer a loyalty program
Loyalty programs have more influence on brand satisfaction than
price or perception of value. It’s sometimes debated that loyalty programs
aren’t nearly as profitable as retailers would prefer. Customers have grown to
expect to be rewarded for their loyalty, and retailers want to do whatever
it takes to make their customers happy.
5. Deliver unexpected rewards
Do something unique in order to surprise your customers with
something a little extra. If you notice your customer looking a little
down or frazzled, give them something ‘on the house’. Not every single customer
will appreciate it, but some of them definitely will – and they’ll be
talking about it with their friends.
Conclusion
Happy customers are fundamental to any business. Business owners
will find it personally fulfilling to get positive feedback from happy customers.
They’re also great for business – happy customers are much likelier to refer
your store to their friends, and referred customers are known
to spend more and be more loyal.
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